Shipping policy
Thank you for shopping with Smart Nest Store.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery time for orders within the United States:
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8–14 business days
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Delivery times are estimates and may vary due to courier delays, weather conditions, customs inspections (if applicable), peak seasons, or other unforeseen circumstances.
Shipping Charges
We currently offer free shipping across the United States.
Any promotional shipping offers will be clearly displayed on our website at the time of purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to become active after shipment.
Incorrect Address
Customers are responsible for providing accurate shipping information. Smart Nest Store is not responsible for delays, failed deliveries, or lost shipments resulting from incorrect or incomplete addresses provided during checkout.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us within 7 days of the delivery date or expected delivery date. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
For shipping-related questions or assistance, please contact us through our Contact Us page or email us at: